Privacy Policy

At Rivercross Media, we are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
 
1. Information We Collect:
 
– Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and billing information.
– Website Usage Data: We may gather information about your visit to our website, including your IP address, browser type, referral source, and pages visited.
– Cookies: Our website uses cookies to enhance your browsing experience and analyse traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our website.
 
2. How We Use Your Information:
 
– Providing Services: We use your personal information to deliver the services you request, such as web design, development, and maintenance.
– Communication: We may use your contact information to respond to your inquiries, provide updates on your projects, and send promotional materials.
– Improving Our Services: We analyse website usage data to enhance our website, services, and user experience.
– Legal Compliance: We may process your information to comply with legal obligations or respond to lawful requests from authorities.
 
3. Data Security:
 
– We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
– However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
 
4. Data Sharing:
 
– We do not sell, trade, or rent your personal information to third parties for marketing purposes.
– We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
 
5. Your Rights:
 
– You have the right to access, update, or delete your personal information. You may also request to restrict or object to the processing of your data.
– If you wish to exercise any of these rights, please contact us using the information provided below.
 
6. Changes to This Policy:
 
– We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this page periodically for any changes.
 
7. Contact Us:
 
– If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@rivercrossmedia.co.uk.
 
By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.
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